Terms & Conditions

1. Detailed description of goods and/or services
Dream Travel Discounts is a business in the Holiday Accommodation industry that sells Holiday Packages.

2. Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of Membership Number.

3. Export restriction
The offering on this website is available to South African clients only.

4. Return and Refunds Policy
The provision of goods and services by Dream Travel Discounts is subject to availability. In cases of unavailability, Dream Travel Discounts will refund the client in full within 30 days. Cancellation of orders by the client will attract a 50% administration fee.

5. Customer Privacy Policy
Dream Travel Discounts shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Dream Travel Discounts bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for Dream Travel Discounts via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Dream Travel Discounts separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
Dream Travel Discounts takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Dream Travel Discounts chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation
Dream Travel Discounts may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Dream Travel Discounts (sole trader) based in South Africa.

14. Dream Travel Discounts contact details
Company Physical Address: 90 Bram Fischer Rd, Durban, 4001
Email: info@dreamtraveldiscounts.co.za
Telephone: 010 023 4300
Whatsapp: 081 295 4205